Marketers are always being asked to do more with less. Today, brands are turning to a variety of different tactics to optimize their return on investment. Customer data offers particularly rich opportunities to do this through new data sources, analytical tools and technology.
Achievements happen when brands know to go beyond merely building a data strategy to actually activating and using it. A thoughtful, comprehensive data strategy—one with data as a central core to brand activities—starts with the right tools and mindset to support it. A customer data platform (CDP) with strong identity resolution can make it happen.
This new whitepaper from CDP Institute, sponsored by Epsilon, explores what brands stand to lose when they don't organize, clean, and activate their data through the right CDP. It also highlights important questions brands should consider against their desired goals, including steps they can take today to improve their ROI and customer experiences.