We'd love to hear from you!

If you have any questions about our services, need some help, or just want to chat, we're here for you. Simply fill out the form below, and one of our team members will reach out to you soon.

If you have questions regarding U.S. consumer data privacy, click here.

Contact Epsilon
P.O. Box 1478
Broomfield, CO 80038
Attn: Privacy
(866) 267-3861
privacy@epsilon.com

Privacy Policy

Your Privacy Choices

Thank you!

Select Country
Epsilon Logo

Personalizing wellness on an enormous scale

Watch the video

As Walgreens evolved its role from a retailer/pharmacy to a community healthcare partner, the brand had to have a better understanding of its customers to deliver the optimal healthcare journey for each person.​

Watch the video to see Tracey D. Brown, president of Walgreens retail and chief customer officer, talk through how the healthcare company works with Epsilon to strengthen customer relationships and fulfill its mission.

Results to feel good about

105M

active myWalgreens™ members

$315M

incremental digital media sales in a single year

$10M

Walgreens Advertising Group revenue in a single quarter

Delivering on the promise to make healthcare more accessible—and personal

To encourage healthy outcomes, you need to make goals achievable. To meet its goals, Walgreens turned to Epsilon, a partner for more than a decade. Epsilon provides solutions that enable Walgreens to harness customer data, with the aim of providing more personal interactions and forging deeper relationships that lead to better health outcomes.

Boosting customer loyalty

For Walgreens, providing an individualized experience starts with the company’s loyalty program, myWalgreens, powered by Epsilon’s loyalty technology. Epsilon’s solution provides privacy-centric data that allows Walgreens to better understand and engage with patients and customers on an individual level.

Serving up the right ad at the right time

With Epsilon Digital, Walgreens leverages real-time data to personalize the customer experience for individual shoppers based on their unique preferences.

Connecting brands with customers via retail media

Walgreens Advertising Group is powered by Epsilon’s retail media network, including its off-site channel activation capabilities. This enables brands to reach Walgreens shoppers across the open web with co-branded ads that drive shoppers to purchase on Walgreens’ site and in-store.

"Being able to combine our knowledge of health and well-being with the data, tools, knowledge and insights that Epsilon brings to the table allows us to create the strong, lasting customer connections we strive for.”
Tracey D. Brown, President of Walgreens Retail and Chief Customer Officer
Solutions

How can you break through?

We get it. Each industry and each company encounters their own unique set of challenges. But what if we repositioned those challenges as opportunities? See just how far we can go.
Next pick for you: BP
Fueling customer loyalty