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Message across channels at the right moment

Real people deserve real conversations. With Epsilon PeopleCloud Messaging, you’ll talk to your customers in an authentic way—reaching them in the channels they prefer across their entire journey.

Conversations that convert

Powered by award-winning technology, unparalleled customer insights and world-class service, Epsilon PeopleCloud Messaging drives industry-leading results. Here are some of the average outcomes seen by our clients.

411

increase in campaign revenue

26%

increase in conversion rates

2

campaign build productivity

What you'll achieve

Drive intrigue

Start 1:1 conversations in the channels each customer is most likely to engage in, with content customized to what they’ll care about.

Engage & convert

Keep the dialog going based on each person’s action (and inaction), and move them to closer to purchase.

Nurture & support

Deliver timely post-purchase messages that remind them you have their back.

Build conversations & loyalty

Continue to stay relevant and top-of-mind, so you can drive loyalty for years.

The Forrester Wave

“[Epsilon has] the strongest professional services in the study.” (Forrester Wave, Q2, 2020)
Dig into the report

Email marketing excellence

Award winner in Machine Learning/AI and Dynamic Content for campaigns with the NFL and Coach, fusing creativity, data and tech.
See the award-winning Coach campaign

Best email marketing

Award winner in the email marketing category, Adweek Reader’s Choice, Best of Tech Awards
Read why they chose us

Best email service provider

Award winner for being the industry’s top email service provider
Understand why we’re different

What powers our messaging

Personalization

Simplify content creative and management with email, SMS, mobile push and display media (with DMS) dynamically personalized based on each person’s preferences, actions and behaviors.

Machine learning

With advanced AI and machine learning built into our email platform, message personalization is automated—across audience, content, channel and delivery—all optimized to get the results you want.

Optimization

Move beyond campaign metrics with an email marketing platform that optimizes based on brand engagement, revenue opportunity and customer lifetime value.

Expertise

Trust a partner that consistently ranks as a leader in email and cross-channel marketing excellence, with 250+ dedicated digital experts and a model proven to succeed.

Measurement & reporting

Move beyond campaign metrics with reports and dashboards that optimize your performance based on brand engagement, revenue opportunity and customer lifetime value. That way, you'll draw a clear line between your marketing investment and real business outcomes.