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Deliver personalized cross-channel messages

Real people deserve real conversations. With Epsilon PeopleCloud Messaging, you’ll talk to your customers in an authentic way—reaching them in the channels they prefer in the moments that matter most.

Conversations that convert

Powered by award-winning technology, unparalleled customer insights and world-class service, Epsilon PeopleCloud Messaging drives industry-leading results. Here are some of the average outcomes seen by our clients.

411

increase in campaign revenue

26%

increase in conversion rates

2

campaign build productivity

What you'll achieve

Drive intrigue

Start 1:1 conversations in the channels each customer is most likely to engage in, with content customized to what they’ll care about.

Engage & convert

Keep the dialog going based on each person’s action (and inaction), and move them to closer to purchase.

Nurture & support

Deliver timely post-purchase messages that remind them you have their back.

Build conversations & loyalty

Continue to stay relevant and top-of-mind, so you can drive loyalty for years.

The Forrester Wave

“Epsilon’s data and agency capabilities are the strongest pieces of its current offering.” (The Forrester Wave™: Email Marketing Service Providers, Q1 2022)
Dig into the report

Email marketing creativity

Award winner with Publicis for MyMcDonald’s Rewards, a robust customer lifecycle rewards program that generated 5x transaction lift.
See the work

Best email marketing

Award winner in the email marketing category, Adweek Reader’s Choice, Best of Tech Awards.
Read why they chose us

Best email service provider

Award winner for being the industry’s top email service provider.
Understand why we’re different

How we're different

Understand your customers

Harness the power of data with AI and 200M+ profiles to gain a deep understanding of your customers' preferences across audiences, content, offer, device and channel.

Drive long-term loyalty

Recognize consumer intent and drive real-time personalized 1:1 activations in the moments that matter most.

Deliver proof, not promises

Move beyond campaign metrics and solve complex problems with a solution that optimizes your success based on brand engagement, customer lifetime value and revenue opportunity.

Your strategic partner

With 250+ digital experts who are dedicated to client growth and have decades of messaging experience, we'll meet you wherever you're at and ensure that you achieve your goals.

A proven industry leader

We're consistently ranked 4 times as a leader within the industry by Forrester, Gartner, Red Pill and the Relevancy Group.